Traveling Through a Network:

Hello Everyone,

           Here are my ping response times including google.com and sites from Japan and Australia.  As you can see, the turnaround time averages in the 10ms range.  

 




I have recently had GoNetSpeed Fiber installed and have been pleased with the response times and low jitter rate.  As this is a growing ISP, I have found that when they add routers and switches, I often had to re-boot my router to pick up new routing tables and refresh it, however that has started to settle down now that they have canvassed my local area and the hardware at the last mile has been built up.

For the trace routes to the same sites, you can see the path, where the packets leave my computer and head out over my router.  The gateway there is the 10.0.0.1 address which is a nice scheme that is commonly used if 192.168.1.1 is not available.  After that lightower.net is my last mile provider and then the traces hop off over the internet through different routers to get to their destinations.




 Insert screen shots here.

What is interesting in my ping results is that the average turnaround time for Google was the slowest as compared to those sites in other countries.  As the 40ms time was an outlier the averages were all around the 10ms mark making it difficult to determine time differences compared to the other side of the world.  However, the tracert results show the different paths taken.  This tells me that my current provider’s speeds and those of the routers between here and there are comparable and fiber optics are very fast.  You will note that there are time outs listed on my trace to Australia.  This can be caused by the ping function not being enabled on a switch or router along the way.  This is common practice to keep hackers from determining critical information about a network.  Other reasons for this could be a slow network connection that doesn’t respond in time, or an out-of-date DNS entry pointing to an IP address that isn’t currently being used.  Both Ping and Tracert are very handy tools for troubleshooting.  Ping is very simple and can let us know if a machine is online.  If there is no ping response though it does not mean that the machine is offline, it merely means that the computer issuing the command is not receiving a response from the destination host, which could be for any number of reasons. 

The tracert function can tell us a little more.  If we trace by IP it will attempt to resolve the host name of the computer for us.  This is important as we can compare what the DNS server returns vs what the machine is addressed at.  If this doesn’t match it can indicate a stale DNS record.  If it matches and the trace stops at some point it will show how far along the path we can get and possibly point to a failed switch or router along the way that is interrupting the path back and forth between the devices.

Other things that may cause issues are firewalls blocking ping traffic, as well as computers that have the ping service turned off.  A failed network adapter may keep the computer from connecting, or a broken or severed cable.  There are many things that can keep a device from communicating back, but there are also a number of commands and tools to find out where the break in communications is.

I hope this is helpful in troubleshooting for you.

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